Privacy Policy

Privacy Policy

This Privacy Policy applies to the services of Novelle Vancouver, a fashion retailer specialising in women’s clothing. We respect the privacy of our customers and ensure that any personal information you provide is handled with care and confidentiality.

When you place an order or create an account, we may collect personal information such as your full name, address, email address, telephone number, payment details, IP address, device information and your activity on our website.

We use this information to process and deliver your orders, provide customer support, send updates about your purchase and improve our website and overall service.

Your personal data is only shared with third parties when this is necessary to complete your order, such as with payment providers and delivery services, or when required by law.

We do not keep your personal information longer than necessary for the purposes it was collected for, unless we are legally required to do so.

Our website uses cookies to improve functionality, understand how visitors use the site and support marketing activities. You can manage or disable cookies through your browser settings at any time.

You have the right to access your personal data, request corrections, request deletion, object to how your data is used and request a copy of your data. If you would like to exercise any of these rights, you can contact us directly.

If you have any questions about this Privacy Policy, you can reach us at:

Novelle Vancouver
1025 Robson Street, Vancouver, BC V6E 1A9, Canada
info@novellevancouver.com