Payment Policy

Payment Policy

At Novelle Vancouver, we offer a range of payment methods to make your shopping experience as convenient as possible. Available methods may vary depending on your location, and it is the customer’s responsibility to select a valid option.

Common payment methods include credit and debit cards such as Visa and Mastercard, PayPal, Klarna and other locally supported options.

All payments are processed through a secure SSL connection. Your payment details are handled safely and are not stored on our servers.

Orders are only processed once payment has been successfully completed.

If you are entitled to a refund, for example after an approved return, the amount will be refunded within 14 days after the returned item has been received and inspected.

If you have any questions regarding payments, you can contact us at info@novellevancouver.com